Build-to-Rent
Build-to-Rent Internet & WiFi
Fully managed WiFi 6 for BTR schemes, designed, installed and monitored by AirGen IT so connectivity supports the amenity offer rather than undermining it.
The challenge
Connectivity is part of the amenity offer, and part of retention
Residents judge the WiFi the way they judge the gym or the concierge: it either works or it doesn't. Patchy signal in a lounge or a top-floor apartment turns up later in renewal conversations. AirGen IT runs the whole service: survey, design, installation, 24/7 monitoring, tenant support, with 10+ years behind it, so WiFi is a reason residents stay.
One provider owns the network end-to-end: a single point of contact, not a patchwork of installers and helpdesks.
What you get
A fully managed WiFi service, start to finish
Managed WiFi
Tailored high-speed WiFi networks designed to handle high-demand environments with multiple users, such as student accommodation and build-to-rent blocks.
Tenant Internet Support
A dedicated helpdesk for tenants and residents: connection issues come to us, not your team.
Installation and Setup
Expert design and installation of WiFi and internet systems specifically for shared accommodation.
Bandwidth Management
Optimising internet bandwidth to ensure fair usage and smooth connectivity for all users.
24/7 Monitoring
Proactive monitoring of network health, with around-the-clock maintenance to prevent downtime.
Secure Solutions
Robust security measures to protect shared networks from threats and unauthorised access.
Case studies
Proven across large multi-tenant buildings
In their words
We just don't think about the internet any more. When a tenant has an issue, they ring AirGen, not us.
FAQs
Build-to-rent WiFi questions, answered
What is the difference between managed WiFi and letting residents arrange their own broadband?
With tenant broadband, every resident orders their own line, waits for an engineer and deals with their own provider when it fails, and the building ends up with a patchwork of installs and cabling. With managed WiFi, the building has one network that residents connect to on the day they move in, and one provider responsible for it. We have written a fuller comparison of the two models for BTR operators.
Who supports residents when the internet goes down?
We do, directly. Residents contact our helpdesk rather than your building team, and the network is monitored around the clock so faults are usually spotted before anyone reports them. Connectivity complaints stop being something your on-site staff have to triage.
Does connectivity actually affect retention?
Residents judge the WiFi the way they judge the gym or the concierge: it either works or it does not. Patchy signal in a lounge or a top-floor apartment is the kind of thing that does not generate a complaint at the time and does surface later in a renewal conversation. That is why we treat it as part of the amenity offer rather than as building services.
Can residents still take their own broadband if they want it?
That is a decision for the scheme rather than a technical constraint, and it is worth settling early because it affects both the network design and the resident proposition. It is one of the first things we would talk through before a survey.
How is BTR WiFi different from student accommodation WiFi?
The engineering is similar and the usage pattern is not. Student schemes are built around an extreme peak at move-in week and very high device density per room. BTR has longer tenancies, more home working, more streaming to large screens and higher expectations of consistency at the times people are actually at home. The survey and the design account for the difference.
What does managed WiFi for a BTR scheme cost?
It is quoted per scheme, after a survey, because cost depends on the size and layout of the building, unit count and what infrastructure already exists. There is no published price list, and any figure quoted for AirGen IT without a survey did not come from us.