Service Description

AirGen’s 24/7 Monitoring service ensures your network is continuously overseen by our expert team. We proactively monitor for potential issues, optimise network performance, and respond immediately to any disruptions, ensuring your WiFi remains fast and reliable at all times. With round-the-clock oversight, we catch and resolve problems before they impact tenants.

work
  • Continuous real-time network monitoring
  • Immediate alerts for potential issues
  • Proactive issue identification and resolution
  • Automated performance optimisation
  • Security monitoring for potential threats
  • Detailed reporting and analytics

Benefits

  • Round-the-clock peace of mind with 24/7 monitoring.
  • Rapid response to minimise downtime and connectivity issues.
  • Proactive issue prevention before it affects tenants.
  • Increased network reliability and performance.
  • Enhanced security through continuous monitoring for threats.
  • Access to detailed reports for network performance insights.

Working process

Our IT consulting process is a systematic journey comprising four stages: Assessment and Analysis, Planning, Implementation and Execution, and Monitoring and Optimization.

01

Analysis and Planning

The process begins by thoroughly understanding the client's  objectives.

02

Current State Evaluation

Assess the client's existing IT infrastructure, systems, and processes

03

Implementation and Execution

Execute the project plan, which may involve deploying new software, hardware, or IT processes.

04

Evaluation and Maintenance

Assess the results of the implemented solutions against the predefined goals

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